Thanks again for making the effort to follow up with me about the event, we had an AWESOME time. From hanging out on the dock-side bar to “settle in”, to the meeting room, (breakfast and lunch rocked), to golf (thanks for taking our clubs to the pro shop for us!!!), to the wine tasting (Amy was extremely knowledgeable and fun to hang out with, and the food was of superb quality and quite delicious indeed).
You all worked extremely hard to make sure everything was just the way we wanted it and I must say that through all the changes, everyone could have truly not been more accommodating. Thank you for your patience, grace and attentiveness.
As for the fire pit and evening wine specials, we had extra wood delivered with a smile, the s’mores were delicious and the wine was too good – I think we drank another 5 bottles! Next time I see some Abeja, I’m buying’ a case!
You all need to know everyone in my group was blown away with the quality of the total experience and top-notch service that is harder to find than a fancy place to stay. Alderbrook truly demonstrated a total package, making for an outstanding and memorable experience. We are STILL talking about that weekend. WAY too fun.
My most sincere thanks and deep gratitude to you and your entire staff.
CEO – Gourmet Mixes, Inc.
Just a delayed but sincere note to express how well our recent marketing meeting went at Alderbrook. The environment was perfect in that the remote location “forced” us to focus on our meeting and escape the city pace. The particular meeting room that we were in was a great atmosphere… (Fireplace, natural daylight and comfy chairs). The best part was that your banquet food was really great! In addition, our team did the Amazing Race and during this time all of the staff that we encountered were really positive and helpful when we would run up to them for clues. Thank you for all you did to organize this experience for our team.
Marketing Director, Aegis
I have planned numerous events, from road shows, product launches, leadership summits, architect forums, to smaller, more intimate workshops and staff retreats. I’ve worked with 5-star resort and hotels in major US cities and honestly, none compare in customer service and overall value to what I’ve experienced at the Alderbrook Resort & Spa.
The team at Alderbrook goes above and beyond in customer service and is resourceful in finding solutions to issues that come up at the last minute. This “can-do” attitude that each and every staff member has is truly unlike any I have seen in my travels.
“Above and beyond” – that’s certainly the impression
I receive from this team.
Event Marketing Manager – Microsoft Corporation